I’ve never been a fan of the PayCity on-line site. It’s amateurish and looks like it’s been put together by a group of 5 year olds. In addition, there’s no mobile option ( not SMS ) – an unforgivable missing feature in this age of always on and connected-ness. Powertime is the complete opposite – a solution that ‘just works’ and has an app for most smartphones on the market. But the City of Cape Town has done some re-classification of electricity distribution methods ( well some complex changes that I can’t understand ) and PowerTime no longer fits their criteria. So all the CoCT consumers that were happy, are no longer. I really don’t care what the trouble is between CoCT and Powertime: all I want is Powertime or a Powertime-like solution that works 24×7. Unlike this evening where 2 purchases via SMS to PayCity have gone into the ether with nary a response. And the result is a trip down to the local BP at 10.30pm in the miserable weather to spend even more money.
Looks like I’ll have to call Mastercard tomorrow to reverse the 2 charges from PayCity on my credit card. And I’ll be looking for alternatives …