Category: Technical

1. Risk analysis 2. Establish budget 3. Develop plan

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Greylisting Help You came here probably after seeing a mail you’ve tried to send us, being rejected with a message like this: You have been temporarily greylisted, please try later – see http://www.xstore.co.za/index.php/business-documentation-mainmenu-52/111-greylisting for more info The mail server generating this error message is using a system called Greylisting to filter spam and viruses. It…

1. First determine if the problem is connection or DNS related. ping <IP address> If you get a response, then the target is accessible 2. Check if the DNS resolves ping <hostname> Does ping resolve the IP address for the provided host? Yes, the DNS resolution is working.

Requesting support is sometimes tricky, especially in the heat of the moment when you have a critical issue. However, the more information you provide in your support request, the quicker it will be resolved. To coin a phrase ‘Help me to help you!’ Thanks Tom … – identify the problem accurately – Use existing resources…